Use case
CDD provider or investor commercial workstream
Download the CSV, open it in Excel or Google Sheets, customise the rows, then upload the finished index to Data Room Builder. The columns are intentionally simple: Level 1, Level 2, Level 3 and Notes.
| Level 1 | Level 2 | Level 3 | Notes |
|---|---|---|---|
| 01 Market | 01.01 Sizing and growth | — | TAM/SAM analyses and third-party reports |
| 02 Customers | 02.01 Revenue by customer | — | Five-year revenue bridge by account |
| 02 Customers | 02.02 Retention and NPS | — | Churn analysis, survey data, references |
| 03 Competition | 03.01 Win/loss | — | Win-loss records and competitive pricing |
| 04 Product | 04.01 Roadmap and usage | — | Adoption metrics and release history |
| 05 Pricing | 05.01 Price architecture | — | Lists, discount policy, realised prices |
| 06 Channels | 06.01 Partner performance | — | Channel mix and partner agreements |
| 07 Pipeline | 07.01 CRM extract | — | Stage-weighted pipeline with conversion history |
Implementation tips
- Give raw exports, not summaries — CDD teams rebuild cohorts from source data.
- Stage-date-stamped CRM extracts beat live dashboards; diligence needs a frozen picture.
- Anonymise customer interviews consistently or bidders will triangulate identities.
FAQs
What does a CDD team ask for first?
Revenue by customer by year and the CRM extract — durability and pipeline reality.
How is CDD different from market research?
It tests the company's own commercial claims against its internal data, not just the market backdrop.